Terms & Conditions

Last Updated: January 2026
Entity: Dravora
ABN: 82 696 943 213
Location: Adelaide, South Australia

By using CrediPocket, you enter into a binding agreement with Dravora. Please read these terms carefully.

1. AGREEMENT TO TERMS

These Terms and Conditions ("Terms") govern your use of the CrediPocket mobile application ("Service", "App"). By accessing or using the Service, you agree to be bound by these Terms and all applicable laws and regulations.

Important: If you do not agree with any part of these Terms, you must not use the Service.

2. SERVICE DESCRIPTION

2.1 What CrediPocket Provides

CrediPocket is a digital document storage application that helps users organize and track credentials for Site checks and onboarding. It provides Expiry reminders and HTML export for convenient presentation. Not a verification service. Employers and RTOs remain responsible for verification.

CrediPocket allows users to:

2.2 What CrediPocket Is NOT

Critical Disclaimer:

CrediPocket does NOT:

  • Replace official certificates issued by Registered Training Organisations (RTOs)
  • Replace government-issued licences or permits
  • Check or confirm credentials
  • Provide compliance verification services
  • Act as a Registered Training Organisation
  • Guarantee employment or site access
  • Store original documents (only digital copies)

Legal Position: CrediPocket is a personal document storage tool. Users maintain digital copies of their training certificates for convenience only. Original certificates issued by RTOs remain the official proof of training and must be retained by the user.

2.3 User Responsibilities

You remain responsible for:

2.4 No Professional Verification or Legal Advice

CrediPocket:

  • Does NOT check the authenticity, validity, or current status of uploaded documents
  • Does NOT confirm credentials are issued by legitimate authorities
  • Does NOT provide legal, professional, or compliance advice
  • Does NOT guarantee uploaded documents meet employer requirements
  • Does NOT replace official credential records maintained by issuing authorities

Users must independently confirm that:

  • Their credentials are genuine and current
  • Their employer accepts digital copies
  • Documents remain valid with the issuing authority
  • They maintain compliance with all relevant regulations

2.5 Third-Party Service Dependencies

CrediPocket relies on third-party services for core functionality, including:

We are not responsible for failures, outages, data loss, or security breaches caused by these third-party services. Service availability depends on these providers maintaining their services.

3. PAYMENT AND ACCESS

3.1 One-Time Payment

Access to CrediPocket requires a single payment of AUD $29.00 (inclusive of GST where applicable).

3.2 What Your Payment Includes

3.3 No Subscriptions

There are no recurring fees, subscriptions, or ongoing charges. Your single payment provides access to the Service for as long as we continue to operate it.

3.4 Refunds

Refund requests are governed by our separate Refund Policy and the Australian Consumer Law. See Refund Policy for full details.

4. REMINDER NOTIFICATIONS

No Guarantee of Delivery: While we endeavour to provide reliable reminder notifications, we do NOT guarantee that reminders will be delivered. Notifications may fail due to device settings, network issues, third-party service failures, or other technical problems beyond our control.

You remain entirely responsible for:

We are NOT liable for:

5. LIMITATION OF LIABILITY

5.1 Service Provided "AS IS"

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

5.2 Exclusion of Consequential Damages

No Liability for Consequential Damages:

To the maximum extent permitted by law, we expressly exclude all liability for:

  • Indirect, incidental, special, or consequential damages of any kind
  • Loss of profits, revenue, income, or anticipated savings
  • Loss of business opportunity or goodwill
  • Loss of or corruption to data (beyond reasonable restoration efforts)
  • Damage to reputation
  • Any damages arising from the use or inability to use the Service

This exclusion applies even if we were advised of the possibility of such damages.

5.3 Data Loss Disclaimer

Data Preservation: We make reasonable efforts to preserve your data using industry-standard backup procedures. However, we do not guarantee against data loss, corruption, or deletion due to technical failures, user error, or circumstances beyond our control. Users should maintain their own backup copies of important documents outside of CrediPocket.

5.4 Maximum Liability

Liability Cap: To the maximum extent permitted by law, our total liability to you for any and all claims arising from your use of the Service is strictly limited to the amount you paid for access (AUD $29.00).

This cap applies to all causes of action in the aggregate, including breach of contract, breach of warranty, negligence, strict liability, misrepresentation, and other torts.

Our liability is limited to AUD $29.00 (the purchase price) for issues not covered by the Australian Consumer Law.

5.5 Australian Consumer Law

The Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth) ("ACL") provides certain guarantees in relation to the supply of goods and services that cannot be excluded, restricted, or modified by agreement. These guarantees include that services will be:

ACL Compliance:

Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

Where the ACL applies and we breach a consumer guarantee:

  • Our liability is limited (at our option) to re-supplying the Service or paying the cost of having the Service re-supplied
  • The AUD $29.00 liability cap in Section 5.4 applies only to liability that is NOT governed by the ACL
  • If there is a major failure with the Service, you are entitled to cancel and receive a refund

6. PROHIBITED USES

You agree NOT to:

6.1 Consequences of Prohibited Use

Violations Result In:

  • Immediate termination of your account and access to the Service
  • No refund of your payment
  • Legal action at our sole discretion, including seeking damages and injunctive relief
  • Reporting to relevant authorities where appropriate

7. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dravora, including its officers, directors, employees, contractors, service providers, agents, and authorised representatives, from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or in connection with:

7.1 Scope of Indemnification

This indemnification explicitly includes:

Survival: Your indemnification obligations under this Section 7 survive the termination of these Terms and your use of the Service.

8. FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

Effect of Force Majeure: During a force majeure event, our obligations under these Terms are suspended to the extent affected by the event, and the time for performance is extended for the duration of the event.

9. TERMINATION AND SUSPENSION

9.1 Our Right to Terminate or Suspend

We reserve the right, at our sole discretion, to:

9.2 Reasons for Termination

We may terminate or suspend your account for reasons including, but not limited to:

9.3 Effect of Termination

Upon termination:

  • Your access to the Service is immediately revoked
  • All your stored data will be scheduled for deletion within 30 days
  • You will NOT receive a refund unless required by Australian Consumer Law
  • Sections 5 (Limitation of Liability), 7 (Indemnification), 10 (Dispute Resolution), and 11 (Governing Law) survive termination

9.4 Your Right to Terminate

You may terminate your use of the Service at any time by:

Termination by you does not entitle you to a refund unless required by the Australian Consumer Law.

10. UPDATES AND CHANGES TO TERMS

10.1 Right to Update Terms

We reserve the right to update, modify, or replace these Terms at any time, at our sole discretion.

10.2 Notice of Changes

10.3 Acceptance of Changes

Continued Use = Acceptance:

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.

10.4 Version History

The current version and last updated date are always displayed at the top of these Terms. Previous versions are available upon request by emailing admin@dravora.com.au.

11. INTELLECTUAL PROPERTY

11.1 Our Intellectual Property

Dravora owns and retains all rights, title, and interest in and to:

Limited Licence: We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service solely for your personal, non-commercial use in accordance with these Terms. This licence does not grant you any ownership rights.

11.2 Your Uploaded Documents

Ownership: You retain all ownership rights to the documents and content you upload to the Service.

Licence to Us: By uploading documents to the Service, you grant Dravora a limited, non-exclusive, royalty-free, worldwide licence to:

This licence terminates when you delete documents or close your account, subject to reasonable backup retention periods.

11.3 Use of Anonymised Data

We may collect and use anonymised, aggregated data derived from your use of the Service for purposes including:

Privacy Protection: This data is fully anonymised and cannot be used to identify you personally. See our Privacy Policy for more details.

11.4 Restrictions

You may NOT:

12. DISPUTE RESOLUTION

12.1 Informal Resolution

Before commencing any legal proceedings, you agree to attempt to resolve disputes informally by contacting us at admin@dravora.com.au with a detailed description of the dispute. This email address is also our contact point for complaints. We will make a good faith effort to resolve the dispute within 30 days.

12.2 Class Action Waiver

No Class Actions: You agree to bring claims against us only in your individual capacity and not as part of any class action, representative proceeding, or consolidated proceeding involving multiple claimants.

12.3 Small Claims Court

Either party may bring an individual action in small claims court if the claim is within the court's jurisdiction.

13. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of South Australia and the Commonwealth of Australia.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of South Australia and the Federal Court of Australia.

14. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

15. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Dravora regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

16. NO WAIVER

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorised representative of Dravora.

17. CONTACT

For questions, concerns, or notices regarding these Terms: